Terms & Legal

The privacy and security of your personal information is very important to us.

At Pieology we believe it is important to protect the privacy of our guests, as well as the privacy of visitors to our web site. We know that you care about how your personal information is collected, updated, used and shared, and we want to help you make knowledgeable choices about the information you provide to us.

This Privacy and Security Policy (the “Privacy Policy”) explains and summarizes how we collect, use and protect your personal information as you interact with us directly, by phone and online. This Privacy Policy applies to Pieology’s operations in the United States and to its web site located at www.pieology.com. This Privacy Policy does not apply to other web sites which may be operated by affiliates or business partners of Pieology, even if they are linked to pieology.com.

By using our services and/or our web site, you consent to the collection and use of your personal information by Pieology consistent with this Privacy Policy and applicable privacy and data protection laws.

Our Privacy Policy will Change Over Time

Our Privacy Policy may change over time as we seek to improve the services we provide. We will post the revised Privacy Policy on our web site. We encourage you to refer to the Privacy Policy from time to time to stay abreast of our most current practices. If you are an existing member of Pie Life, we will attempt to notify you of material changes to our Privacy Policy. Your continued access and use of pieology.com and Pieology’s services constitutes your acceptance of any changes to our Privacy Policy.

Types of Information Pieology Collects About You

Pieology collects information that you provide to us or that we learn about you from the use of our web site. We receive and store information you enter on Pieology.com or give to us in any other way. For example, you may provide information to us when you sign up for Pie Life, request a franchise packet or submit a question to contact us. As a result of those actions, you might supply us with such information as your name, address, phone number and email address. We also automatically receive and store certain types of information whenever you visit our site. We might also receive information about you from other sources, such as in communicating with you regarding special offers that we think will be of interest to you, and we may add that information to the information we collected about you.

How We Use Information About You

We use information we have collected about you to provide you with marketing and promotional information about products and services we believe are of interest to you.

We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties who may want to offer you their own products and services unless you have requested or authorized us to do so. We may share your personal information with third parties or affiliates where it is necessary for us to provide you with the services you have requested, or do something that you have asked us to do. For example, if you have voluntarily provided your mobile number then we may notify you of a promotion via your mobile phone.

We may share your personal information to third parties or affiliates with whom we have contracted to perform services on our behalf. Companies that act on our behalf are contractually obligated to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.

We may disclose personal information about our customers as permitted or required by law, to protect against fraud or security hazards, and in connection with a merger, acquisition or bankruptcy. Pieology may be required to disclose your personal information if it: (i) believes it is reasonably necessary to comply with legal process, such as a court order, subpoena, or search warrant, or other legal requirements of any governmental authority; (ii) would potentially mitigate our liability in an actual or potential lawsuit; (iii) is otherwise necessary to protect our rights or property; or (iv) is necessary to protect your interests or those of other users of our web site or services. If Pieology should ever file for bankruptcy or merge with another company, or if Pieology should decide to buy, sell or reorganize part or all of its business, Pieology may be required to disclose your personal information to prospective or actual purchasers or receive personal information from sellers. It is Pieology’s practice to seek appropriate protection for information disclosed or received in these types of transactions. Pieology cannot, however, guarantee that Pieology’s Privacy Policy will remain unchanged if Pieology is sold or merges with another company.

Pieology collects and uses personal information from you in several other ways:

Web Site Usage.

Pieology or Pieology authorized service providers, may observe your activities, preferences, and transactional data (such as your IP address, browser type and operating system) relating to your use of our web site. While we may collect or log this information, we generally do not identify you or match this information with your other personal information. We may use this collected or logged information in order to provide better service, facilitate our customers’ use of the web site, track usage of the web site, and to address security hazards. Pieology, or one of our authorized service providers, also may use this information to track aggregate traffic patterns throughout our web site. We may use aggregated, statistical information to describe our customer audience, products and services, and to develop partnerships with third parties to offer products and services in which we believe our customers will be interested. Online and Off-line Transactions. You may be asked to share personal information in order to complete a transaction. For example, when you order a pizza by phone or by email, you may be asked for information needed to complete your order, contact you to confirm the order, and provide related customer service. This information is used, for example, to effect your transactions, create and share aggregate reports about these transactions, and perform financial fraud screening services for transactions between you and Pieology and/or our authorized service providers. Recruitment and Job Applications. You may provide us with personal information, such as that contained on a resume, in connection with a job application or inquiry. We may use this information for the purpose of employment consideration or your inquiry. We may keep your information on file for future consideration.

Children

Children under 13 should not send any information about themselves to Pieology. If a child under 13 submits information through any part of Pieology’s web site or otherwise provides such information to Pieology, and we learn that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information from children under 13, we do not use or disclose such information to third parties.

This Privacy Policy Applies to U.S. Customers

This Privacy Policy applies to customer relationships established in the United States. Our web site is hosted in the United States and is intended for United States visitors. Parts of this Privacy Policy may not apply to visitors to our web site outside the United States because, for example, certain services may not be offered to non-U.S. customers. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. privacy and data protections laws and which may be more stringent than those U.S. laws, by visiting our web site and providing us with personal information, you acknowledge and consent to the transfer to and processing of your personal information in the United States.

Our Security Practices

Our internal data security policies restrict access to customers’ personal information to authorized employees, agents and subcontractors with a “need to know,” and we train such persons on the protection of your information. These persons may use our customers’ personal information for Pieology business purposes only. Our employees are bound by our policies to maintain the confidentiality of our customers’ personal information. Employees who violate their confidentiality obligations are subject to disciplinary action, up to and including termination.

We maintain physical, electronic, and procedural safeguards that are designed to guard our customers’ personal information. For example, for the security of your online visit to pieology.com, we may make use of secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. We may also use encryption techniques and/or authentication procedures. Unfortunately, no data transmission over the Internet or internal security system can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, Pieology cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

In the event of a breach of the confidentiality or security of your personal information, we may attempt to notify you as necessary by email or other means so you can take appropriate protective steps. By using our web site or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of our site or your account with us. Unless you indicate otherwise, we may notify you using the most current email address you provided to us.

What are Cookies and How Does Pieology Use Them?

We may use “cookies” to collect or log certain information. A cookie is a small piece of information that a web site stores on a personal computer and which it can later retrieve. We may use cookies for some administrative purposes, for example, to store our customers’ store location preferences or to store a password so that you do not have to input it every time you visit our web site. The cookies will not contain information that will enable anyone to contact our customers via telephone, email, or any other means. If our customers are uncomfortable with the use of cookie technology, they can set their browsers to refuse cookies. Certain services, however, could be dependent on cookies and our customers may disable those services by refusing cookies.

Links to Third Party Sites and Web Sites Containing Pieology Branding Our web site may contain links to third party sites. Please be aware, however, that Pieology is not responsible for and cannot control the privacy policies of these other sites or their practices. We encourage you to read the privacy policies for these other sites, as they may differ from ours.

Our web site may also contain links to sites that display Pieology branding and/or Pieology’s logo but which are maintained by third parties. Such web sites may be identified in that they do not display a “pieology.com” URL. Please read the privacy policy on these sites for applicable privacy practices relating to personal information collected via those sites because they may differ from Pieology’s privacy practices. This Privacy Policy applies solely to personal information collected by Pieology.

Contact Preferences and Accessing Your Personal Information

You have certain choices when it comes to how Pieology uses your personal information. You may choose not to receive information about new services and special promotional offers from us by email. If you elect not to receive such marketing information by email, for say, Pie Life, please unsubscribe via the email link.

If you want to update your Pie Life information, please refer to our contact us page.

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